The intent of the extension is to ensure that BarTender customers experience a smooth transition as they update to the BarTender software. However, due to the significant changes between BarTender v10.1 and BarTender 2019/2021, BarTender decided to extend the End of Support date for BarTender v10.1 customers if an active maintenance agreement is in place. In the case of BarTender v10.1, this means that End of Support for this version would usually have been reached November 1st, 2019. Usually, technical support for a version of BarTender is available for four years after the next version of BarTender is released.
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